SERVICE & SUPPORT
marcapo's services round out your marketing platform.
From strategy to partner support, always flexible and tailored to your business.
A platform.Made just for you.
We provide you with the marketing platform. You decide how much you want to manage yourself—whether through self-service or as a full-service solution with our support. You can add additional services at any time to suit your needs.
This way, you get exactly the support you need.
Full service
With our full-service model, we take care of every aspect of your marketing platform. You set the direction; we handle the rest and keep everything on track. Our full-service offering includes:
- Developing effective local initiatives and campaigns
- Maintaining the platform and integrating all marketing measures
- Engaging and advising your partners on how to use the platform and run campaigns
- Handling all order processing and supplier management
- Strategic consulting for developing successful local branding programmes
This means you can focus entirely on your core business. Meanwhile, we’ll support your local partners by providing ongoing assistance and continuously optimising the platform.
Self-service
With the self-service model, you get a powerful platform that lets you manage selected aspects of your local marketing on your own. Many features are right at your fingertips. Intuitive, efficient, and tailored exactly to your specifications:
- Centrally Provide Platform Content
- Easily Manage Selected Marketing Activities and Templates
- Targetedly involve and engage local partners
Are you short on time or in-house expertise? If so, you can flexibly book additional services or request support from marcapo experts.
The marcapo Service World:
For brands that want more
Strategy Consulting
Real impact is achieved when national campaigns and local marketing work together seamlessly. As your strategic partner, we analyze your current setup, identify untapped potential, and work with you to develop the optimal structure for your marketing platform. This ensures that every initiative reaches exactly where it’s needed.
Rollout & Onboarding
A platform is only valuable if it’s actually used. We’ll guide you through the rollout and quickly get your partners on board. With our proven activation strategies, we ensure active usage and a steep growth curve.
Agency Services
From concept to launch: Our in-house agency provides all the services needed to make your local marketing campaigns a success. Whether it’s content, design, or the creation of scalable ads, every initiative is precisely targeted and boosts your brand’s visibility in your local market.
Fulfillment & Supplier Management
With the marcapo Marketplace, you have access to over 220 connected manufacturers and service providers—from Google and Meta to printing and promotional product suppliers. Orders are processed automatically via APIs and handled reliably in the background. This ensures your partners receive their marketing materials in record time.
Marketing & Partner Support
We help you successfully onboard new and existing partners and generate regular bookings. Over 50 Partner Success Managers ensure that your initiatives are implemented effectively. With a personal, hands-on approach and comprehensive marketing expertise, we’re here to support you at any time—in Germany and throughout Europe.
Additional Services
Do you need additional services and support?
Then let us know what you're looking for!
Advice, that resonates
Kompetente Unterstützung zeigt sich nicht nur im persönlichen Gespräch, sondern auch in den Bewertungen.
Die hervorragenden Bewertungen bei Google und auf ProvenExpert zeigen: Unsere Kunden schätzen die Qualität und Kompetenz unserer Beratung.
100% Quality – everything from a single source
Flexible
Exactly as much support as you need.
Top Expertise
Every initiative is crafted by marcapo's marketing specialists.
Experience
Already more than 70 platforms have been implemented—across Europe.
